Artificial Intelligence and Machine Learning
and Machine Learning
AI/ML Solves Problems to Optimize Your Mission Capabilities
Artificial Intelligence and Machine Learning (AI/ML) can be used to solve a plethora of government challenges and enable breakthrough technologies that optimize mission performance. Government is starting to use AI/ML to make welfare payments and immigration decisions, detect fraud, and respond to citizens. We are only in the beginning stages of learning how AI can help government. REI helps agencies leverage AI/ML and robotic process automation (RPA) solutions that can be applied to solve problems and improve capabilities.
Our team of data scientists and architects work with you to conceptualize how AI/ML can optimize your business processes with less effort and cost. Our team recommends the tangible applications of the emerging technologies while keeping a focus on the long-term benefits of the data-driven digital modernization. Our team offers services and tool expertise in advanced analytics, traditional machine learning, natural language processing, deep learning and RPA to build digital experiences that increase mission productivity.
Deliver Services Faster
Government can use AI as an augmented workforce to clear out case management backlogs, predict natural disasters, or power drones that inspect dangerous areas instead of putting lives at risk. For example, we developed a chatbot for the Small Business Administration to automate and deliver faster help desk services.
Automate Routine Tasks
AI automates simple, repetitive tasks to streamline operations and expand an agency’s digital workforce. Employees can then focus time on more high-level tasks. For the General Services Administration, REI developed an automated solution that converted 16,000 reports from a legacy system to a modern platform.
Improve Customer Experiences
AI/ML is brilliant in analyzing customer behavior that then gets incorporated into citizen-facing applications for a better overall customer experience. For example, we built an AI virtual assistant on the Human Resources and Services Administration’s (HRSA) Electronic Handbook portal to respond to various user needs.
Artificial intelligence is slated to innovate in areas we never expected. Even today, AI/ML is innovating in the way we deliver cancer treatments. Advanced AI/ML models are now recommending individual cancer treatments, so doctor’s make the most informed choices.
Using deep learning models to identify damaged neighborhoods and specific buildings to save disaster victims faster.