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Background:
The Department of Defense (DoD) maintains a center that manages and protects a ...
Gone are the days of the "waterfall" model in software development—those lengthy, risky ...
Measuring the return on investment (ROI) for IT projects can be tricky, especially as the ...
Background:
The sudden and unexpected change of political leadership in Afghanistan following ...
Enhancing Citizen Engagement through Empathetic Digital Services
In an age where innovation ...
Why CX is an ongoing journey and not a destination.
Originally featured on NextGov
Anyone ...